Personal Information We Collect
How Do We Use Your Personal Information?
We use the Order Information that we collect generally to fulfil any orders placed through the website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to a) communicate with you; b) screen our orders for potential risk or fraud; and c) when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our website (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use WordPress/WooCommerce to power our online store, you can read more about how https://automattic.com/privacy/ & https://wordpress.org/about/privacy/ uses your Personal Information here: ( copy the correct link ). We also use Google Analytics to help us understand how our customers use the website, you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of targeted advertising by using these links: a) Facebook: https://www.facebook.com/settings/?tab=ads; b) Google: https://www.google.com/settings/ads/anonymous; c) Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads. Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do Not Track
Please note that we do not alter our website’s data collection and use practices when we see a “Do Not Track” signal from your browser.
When you place an order through the website, we will maintain your Order Information for our records unless you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail or by post to KTC Trading Pty Ltd, Po Box 80 Drysdale Vic 3222
Monday – Friday
09:00 AM – 05:00 PM
Online line orders 24/7